Stay informed about our opening hours and delivery availability during the Christmas and New Year holidays.

• Closed: December 25, 26, 27 (No deliveries).
• Open: December 28, 29, 30 (Local deliveries available).
• Closed: December 31, January 1, 2 (No deliveries).
• Reopen: January 3 (Normal operations resume).

A: NO

A: We offer a variety of shipping options to meet your needs:

1. Standard Shipping (2–5 Days)
2. Fast Shipping (1–2 Days)
3. Local Delivery (Brighton and Hove)

The delivery time depends on the shipping method you choose:

1. Standard Shipping (2–5 Days)
2. Fast Shipping (1–2 Days)
3. Local Delivery (Brighton and Hove)

Please note: All delivery times are estimates and may vary based on your location and unforeseen circumstances such as weather conditions or carrier delays.

Placing an order is simple! Follow these steps:

1. Browse our website and select the products you'd like to purchase.

2. Add your selected items to the shopping cart by clicking the "Add to Cart" button.

3.When you're ready to checkout, click on the shopping cart icon at the top of the page.

4.Review your order and click "Proceed to Checkout."

5. Enter your shipping and payment details, then confirm your order.

Once your order is placed, you will receive a confirmation email with all the details!

If you need to cancel or make changes to your order, follow these steps:

1. Contact Us Quickly
-Cancellations or changes can only be processed before your order has been shipped.
-Email us at sale@filipinogrocerystore.co.uk with your order number and the details of the changes you'd like to make.
-Alternatively, text our customer service team with your order number at 07312014198 for immediate assistance.

2.What If My Order Has Shipped?

1. -Unfortunately, once your order has been shipped, cancellations or modifications are no longer possible.
2. -You may consider returning the order after delivery following our return policy.

If you have any questions or need assistance, you can reach out to us:

1. 1.Email Support

• -Contact us at sale@filipinogrocerystore.co.uk
• -Please include your order number (if applicable) and a detailed description of your query.

1. 2.Text Support

• -Text our customer service team at 07312014198 and we will contact you ASAP

1. 3.Live Chat

• -Visit our website and use the live chat feature for immediate help.

We’re here to assist you with any questions or concerns you may have!