Terms & Conditions

Last updated December 2020

The terms on this page only apply to orders made for delivery within the mainland UK."Mainland UK" (United Kingdom) means England, Wales and Scotland.

By using the Filipino Grocery Website you are agreeing to the Terms and Conditions on this page so please read them carefully. If you do not agree to these Terms and Conditions please do not register for or use the Filipino Grocery Store Site.


1.     Definition of terms and conditions

2.       Store information

3.       Use of Filipino Grocery Store website.

4.       Registration

5.       Ordering

6.       Payment

7.       Delivery



1.  Definition of terms

·         "We" or "Us" or "Our" means Filipino Grocery Store Ltd who registered office at 5 Manor Crescent Brighton.

·         "You" and "Your" means the person ordering Goods from Filipino Grocery Store.

·         Site" or "Website" means Our Groceries Website  at https://filipinogrocerystore.co.uk/

·         LOCAL AREAS – are areas within 4 miles radius from our warehouse located at 5 Manor Crescent Brighton East Sussex.  These areas may include Peacehaven, Brighton and Hove.

2.  Filipinogrocerystore.co.uk is a website owned and operated by Filipino Grocery Store Ltd.

a.       We are registered in the United Kingdom under company number 09014655 and with our registered office at:

5 Manor Crescent

Brighton, East Sussex


3.  Use of Filipino Grocery Store website.


a.       The Filipino Grocery store Site is for your personal use subject to these Terms and Conditions.

b.      Filipino grocery store may change, suspend or discontinue the Website at any time, including the availability of any feature, database, or content. The Filipino Grocery store may also impose limits on certain features and services or restrict your access to parts or this entire Website without notice or liability. Although we try to keep the information on the Filipino Grocery Store Website uptodate, we make no representations, warranties or guarantees that the content on it is accurate or complete, or that it will be free from errors or omissions.

4.       Registration

a.       Registering on the Filipino Grocery Store Website. To place an order on the Filipino Grocery Store Website you must first register as a customer. In order to register as a customer you must:

Ø  Be over eighteen years of age.

Ø  Ensure that the details provided by you on registration or at any time are correct and complete.

Ø  Provide a delivery address within the UK.

b.      When you register you will create a username and password which You must use whenever You shop with Us. You must treat Your username and password as confidential and must not disclose them to any third party. Please keep this information in a safe place because You will be responsible for all activities and orders made under Your password and username. If You think that someone else may either know or be using Your username and password, please Contact Us immediately.

c.       Filipino Grocery Store has the right to  suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions.

d.      You can cancel this agreement at any time by informing us in writing. If you do so, you must stop using the Filipino Grocery Store Site.


a.        You can order online anytime and anywhere by logging into your account.

b.     You ensure to provide the correct mobile phone number, email address and delivery address when you place an order.

6.  Payment

a.       Method of payment you must pay for your order in pounds sterling using a UK based credit or debit card or PayPal before we can process your order or you can use cash on delivery option if you live within local areas.

b.      We reserve the right to refuse to accept certain payment cards from time to time without notice.

7.  Delivery

a.       Delivery charges are detailed on our ' Delivery Policy' page.

b.      Frozen products cannot deliver outside local areas.

c.       Deliveries are done by a third-party courier.